Shipping policy

Processing Time

Orders are processed within 1–3 business days.

During launches or sales, processing may take up to 5 business days.

Shipping Rates & Delivery

Rates are calculated at checkout based on your location.

All U.S. orders ship via USPS, UPS, or FedEx.

Tracking

A tracking number is sent to your email once your order ships.

Lost or Stolen Packages

Saffron House is not responsible for packages marked “delivered.”

Please contact the carrier directly to file a claim.

Incorrect Address

If the address is entered incorrectly, please email us within 24 hours.